/* officialbot — WhatsApp-Web-clone theme (dark default, matches real WA). */
:root{
  --bg:#0b141a; --panel:#111b21; --panel2:#202c33; --hover:#202c33; --active:#2a3942;
  --in:#202c33; --out:#005c4b; --text:#e9edef; --text2:#8696a0; --muted:#667781;
  --accent:#00a884; --tick:#53bdeb; --border:#222d34; --search:#202c33; --field:#2a3942;
  --badge:#00a884; --chat-bg:#0b141a;
}
:root[data-theme="light"]{
  --bg:#eae6df; --panel:#ffffff; --panel2:#f0f2f5; --hover:#f5f6f6; --active:#f0f2f5;
  --in:#ffffff; --out:#d9fdd3; --text:#111b21; --text2:#667781; --muted:#8696a0;
  --accent:#00a884; --tick:#53bdeb; --border:#e9edef; --search:#f0f2f5; --field:#ffffff;
  --chat-bg:#efeae2;
}
*{box-sizing:border-box;margin:0;padding:0}
[hidden]{display:none!important}
html,body{height:100%}
body{
  font-family:'Segoe UI',Helvetica,Arial,sans-serif;background:var(--bg);color:var(--text);
  -webkit-font-smoothing:antialiased;overflow:hidden;
}
#app{display:grid;grid-template-columns:minmax(300px,30%) 1fr;height:100vh;max-width:1600px;margin:0 auto;background:var(--panel)}

/* avatars */
.avatar{width:40px;height:40px;border-radius:50%;background:#6a7175;display:grid;place-items:center;
  color:#fff;font-weight:600;font-size:15px;flex:none;text-transform:uppercase}
.avatar-me{background:var(--accent)}
.chat-head .avatar{width:40px;height:40px}

/* LEFT PANE */
.pane-left{display:flex;flex-direction:column;border-right:1px solid var(--border);background:var(--panel);min-width:0}
.pane-head{display:flex;align-items:center;gap:12px;padding:10px 16px;background:var(--panel2);height:60px}
.pane-head .head-title{flex:1;min-width:0;display:flex;flex-direction:column;line-height:1.2}
.pane-head .head-title span{font-weight:600;font-size:15px}
.pane-head .head-title small{color:var(--text2);font-size:12px}
.head-actions{display:flex;gap:6px}
.icon-btn{background:none;border:none;color:var(--text2);cursor:pointer;font-size:19px;width:40px;height:40px;
  border-radius:50%;display:grid;place-items:center;text-decoration:none;transition:background .15s}
.icon-btn:hover{background:var(--active)}

.search{padding:8px 12px;background:var(--panel)}
.search input{width:100%;background:var(--search);border:none;border-radius:8px;padding:9px 14px;
  color:var(--text);font-size:14px;outline:none}
.search input::placeholder{color:var(--muted)}

.chats{flex:1;overflow-y:auto}
.chat-item{display:flex;align-items:center;gap:13px;padding:10px 16px;cursor:pointer;border-bottom:1px solid var(--border);transition:background .12s}
.chat-item:hover{background:var(--hover)}
.chat-item.active{background:var(--active)}
.chat-item .meta{flex:1;min-width:0}
.chat-item .row{display:flex;justify-content:space-between;align-items:baseline;gap:8px}
.chat-item .name{font-size:16px;font-weight:400;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-item .time{font-size:12px;color:var(--text2);flex:none}
.chat-item .preview{font-size:13.5px;color:var(--text2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.chat-item.active .time{color:var(--text2)}
.unread{background:var(--badge);color:#0b141a;font-size:12px;font-weight:600;min-width:20px;height:20px;
  border-radius:10px;display:grid;place-items:center;padding:0 6px;margin-top:2px}

/* RIGHT PANE */
.pane-right{display:flex;flex-direction:column;background:var(--chat-bg);position:relative;min-width:0}
.empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;
  gap:14px;color:var(--text2);padding:40px;border-bottom:6px solid var(--accent)}
.empty-logo{font-size:64px;opacity:.9}
.empty h2{color:var(--text);font-weight:500;font-size:26px}
.empty p{max-width:420px;font-size:14px}
.badge{font-size:12px;padding:5px 12px;border-radius:20px;background:var(--panel2);color:var(--text2)}
.badge.live{background:var(--accent);color:#04231c;font-weight:600}
.badge.demo{background:#664d03;color:#ffe08a}

.chat{flex:1;display:flex;flex-direction:column;min-height:0}
.chat-head{display:flex;align-items:center;gap:13px;padding:10px 16px;background:var(--panel2);height:60px;flex:none}
.chat-head-title{display:flex;flex-direction:column;line-height:1.3}
.chat-head-title span{font-weight:500;font-size:16px}
.chat-head-title small{color:var(--text2);font-size:13px}

.messages{flex:1;overflow-y:auto;padding:16px 8%;display:flex;flex-direction:column;gap:2px;
  background-image:radial-gradient(rgba(255,255,255,.015) 1px,transparent 0);background-size:24px 24px}
.msg{max-width:65%;padding:6px 9px 8px;border-radius:8px;font-size:14.2px;line-height:1.35;position:relative;
  box-shadow:0 1px .5px rgba(0,0,0,.13);word-wrap:break-word;white-space:pre-wrap}
.msg.in{align-self:flex-start;background:var(--in);border-top-left-radius:0}
.msg.out{align-self:flex-end;background:var(--out);border-top-right-radius:0}
.msg .tail{position:absolute;top:0;width:8px;height:13px;overflow:hidden}
.msg .foot{display:flex;align-items:center;gap:4px;justify-content:flex-end;margin-top:2px;
  font-size:11px;color:var(--text2);float:right;margin-left:10px;position:relative;top:4px}
.msg.out .foot{color:#8daaa2}
.tick{font-size:14px;letter-spacing:-3px}
.tick.read{color:var(--tick)}
.msg img{max-width:100%;border-radius:6px;display:block;margin-bottom:4px}
.day-sep{align-self:center;background:var(--panel2);color:var(--text2);font-size:12px;padding:5px 12px;
  border-radius:8px;margin:10px 0;text-transform:uppercase}

/* composer */
.composer{display:flex;align-items:center;gap:8px;padding:8px 14px;background:var(--panel2);flex:none}
.composer input{flex:1;background:var(--field);border:none;border-radius:8px;padding:11px 14px;color:var(--text);font-size:15px;outline:none}
.composer input::placeholder{color:var(--muted)}
.send-btn{background:none;border:none;color:var(--text2);cursor:pointer;width:44px;height:44px;border-radius:50%;
  display:grid;place-items:center;transition:.15s}
.send-btn:hover{background:var(--active);color:var(--accent)}

/* media in bubbles */
.msg video{max-width:100%;border-radius:6px;display:block;margin-bottom:4px}
.msg audio{width:240px;display:block;margin:2px 0 4px}
.doc-card{display:flex;align-items:center;gap:10px;background:rgba(0,0,0,.18);border-radius:8px;
  padding:10px 12px;margin-bottom:4px;text-decoration:none;color:var(--text)}
.doc-card:hover{background:rgba(0,0,0,.3)}
.doc-card .doc-ico{font-size:26px}
.doc-card .doc-meta{display:flex;flex-direction:column;min-width:0}
.doc-card .doc-name{font-size:13.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:220px}
.doc-card .doc-hint{font-size:11px;color:var(--text2)}

/* quoted reply inside bubble */
.quote{border-left:4px solid var(--accent);background:rgba(0,0,0,.15);border-radius:6px;
  padding:5px 8px;font-size:12.5px;color:var(--text2);margin-bottom:5px;
  max-height:52px;overflow:hidden;text-overflow:ellipsis}

/* reply bar above composer */
.reply-bar{display:flex;align-items:center;gap:8px;background:var(--panel2);padding:8px 14px 0}
.reply-quote{flex:1;border-left:4px solid var(--accent);background:var(--field);border-radius:6px;
  padding:6px 10px;font-size:13px;display:flex;flex-direction:column;overflow:hidden}
.reply-label{color:var(--accent);font-size:11px;font-weight:600}
#reply-text{color:var(--text2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* emoji panel */
.emoji-panel{background:var(--panel2);max-height:210px;overflow-y:auto;padding:10px 14px;
  display:grid;grid-template-columns:repeat(auto-fill,minmax(36px,1fr));gap:2px}
.emoji-panel button{background:none;border:none;font-size:24px;cursor:pointer;border-radius:6px;padding:3px}
.emoji-panel button:hover{background:var(--active)}

/* attach menu */
.attach-menu{position:absolute;bottom:64px;left:60px;background:var(--panel);border-radius:12px;
  box-shadow:0 8px 24px rgba(0,0,0,.4);padding:8px;z-index:30;display:flex;flex-direction:column;gap:2px}
.attach-opt{display:flex;align-items:center;gap:12px;background:none;border:none;color:var(--text);
  font-size:14.5px;padding:10px 16px 10px 10px;border-radius:8px;cursor:pointer;text-align:left}
.attach-opt:hover{background:var(--hover)}
.attach-ico{font-size:20px;width:36px;height:36px;border-radius:50%;display:grid;place-items:center}
.attach-ico.photo{background:#0063cb}
.attach-ico.doc{background:#7f66ff}
.attach-ico.tpl{background:#00a884}

/* recording state */
#mic.rec{color:#ff3b30;animation:pulse 1s infinite}
@keyframes pulse{50%{opacity:.45}}

/* modal */
.modal{position:fixed;inset:0;background:rgba(0,0,0,.6);display:grid;place-items:center;z-index:50}
.modal-card{background:var(--panel);border-radius:12px;padding:22px;width:min(440px,92vw);max-height:80vh;overflow:auto}
.modal-card h3{margin-bottom:4px}
.muted{color:var(--text2);font-size:13px;margin-bottom:14px}
.tpl-list{display:flex;flex-direction:column;gap:8px;margin-bottom:14px}
.tpl-item{border:1px solid var(--border);border-radius:8px;padding:12px;cursor:pointer;transition:.12s}
.tpl-item:hover{border-color:var(--accent);background:var(--hover)}
.tpl-item .tpl-name{font-weight:600;display:flex;justify-content:space-between;gap:8px;align-items:center}
.tpl-item .tpl-body{color:var(--text2);font-size:13px;margin-top:4px}
.pill{font-size:10px;font-weight:600;padding:2px 8px;border-radius:20px;text-transform:uppercase}
.pill.APPROVED{background:#0b3d2e;color:#00d69e}
.pill.PENDING{background:#4d3c05;color:#ffd24a}
.pill.REJECTED{background:#4d1414;color:#ff6b6b}
.ghost{background:none;border:1px solid var(--border);color:var(--text);padding:9px 16px;border-radius:8px;cursor:pointer;width:100%}
.ghost:hover{background:var(--hover)}

/* templates studio */
.tpl-view{flex:1;display:flex;flex-direction:column;min-height:0;background:var(--bg)}
.tpl-view .chat-head{gap:10px}
.new-tpl-btn{margin-left:auto;background:var(--accent);color:#04231c;border:none;border-radius:20px;
  padding:9px 16px;font-size:13.5px;font-weight:600;cursor:pointer;white-space:nowrap}
.new-tpl-btn:hover{filter:brightness(1.1)}
.tpl-grid{flex:1;overflow-y:auto;padding:20px;display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));
  gap:14px;align-content:start}
.tpl-card{background:var(--panel);border:1px solid var(--border);border-radius:12px;padding:14px;
  display:flex;flex-direction:column;gap:8px}
.tpl-card .tpl-name{font-weight:600;font-size:14.5px;display:flex;justify-content:space-between;gap:8px;align-items:center}
.tpl-card .tpl-meta{font-size:11.5px;color:var(--text2);text-transform:capitalize}
.tpl-card .tpl-bubble{background:var(--in);border-radius:8px;padding:8px 10px;font-size:13px;line-height:1.35;
  box-shadow:0 1px .5px rgba(0,0,0,.13);white-space:pre-wrap}
.tpl-card .tpl-footer-txt{font-size:11.5px;color:var(--text2);margin-top:4px}
.tpl-card .tpl-actions{display:flex;gap:8px;margin-top:2px}
.tpl-card .tpl-actions button{flex:1;background:none;border:1px solid var(--border);color:var(--text);
  border-radius:8px;padding:7px 0;font-size:12.5px;cursor:pointer}
.tpl-card .tpl-actions button:hover{background:var(--hover)}
.tpl-card .tpl-actions .danger:hover{background:#4d1414;border-color:#4d1414;color:#ff6b6b}

/* form fields */
.fld{display:flex;flex-direction:column;gap:5px;font-size:12.5px;color:var(--text2);margin-bottom:12px}
.fld input,.fld select,.fld textarea{background:var(--field);border:1px solid var(--border);border-radius:8px;
  padding:10px 12px;color:var(--text);font-size:14px;outline:none;font-family:inherit;resize:vertical}
.fld input:focus,.fld select:focus,.fld textarea:focus{border-color:var(--accent)}
.fld-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.fld-label{font-size:12.5px;color:var(--text2);margin-bottom:6px}
.tpl-preview{background:var(--chat-bg);border-radius:10px;padding:14px;margin-bottom:14px}
.tpl-preview .msg{max-width:100%}
.modal-actions{display:flex;gap:10px}
.modal-actions .ghost{width:auto;flex:1}
.primary{flex:1;background:var(--accent);color:#04231c;border:none;border-radius:8px;padding:10px 16px;
  font-weight:600;font-size:14px;cursor:pointer}
.primary:hover{filter:brightness(1.1)}

/* filter chips */
.filters{display:flex;gap:8px;padding:2px 12px 8px;background:var(--panel)}
.chip{background:var(--search);border:none;color:var(--text2);border-radius:16px;padding:6px 13px;
  font-size:12.5px;cursor:pointer}
.chip.active{background:#0b3d2e;color:#00d69e}
.chip .dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:5px}

/* label dot in chat list */
.label-dot{width:9px;height:9px;border-radius:50%;flex:none;margin-left:4px}

/* dropdown menus */
.drop-menu{position:absolute;top:52px;right:10px;background:var(--panel);border-radius:10px;z-index:40;
  box-shadow:0 8px 24px rgba(0,0,0,.45);padding:6px;min-width:170px;display:flex;flex-direction:column}
.drop-menu button{background:none;border:none;color:var(--text);font-size:14px;text-align:left;
  padding:10px 14px;border-radius:7px;cursor:pointer}
.drop-menu button:hover{background:var(--hover)}
.drop-menu .danger-item:hover{background:#4d1414;color:#ff6b6b}
.chat-head{position:relative}
#chat-menu-btn{margin-left:auto;font-size:22px}
#chat-head-title{cursor:pointer}

/* message hover ▾ + menu */
.msg .msg-caret{position:absolute;top:2px;right:4px;background:none;border:none;color:var(--text2);
  cursor:pointer;font-size:15px;opacity:0;transition:opacity .12s;padding:2px 4px;border-radius:4px}
.msg:hover .msg-caret{opacity:1}
.msg-menu{position:fixed;top:0;left:0}
.react-row{display:flex;gap:2px;padding:4px 6px 8px;border-bottom:1px solid var(--border);margin-bottom:4px}
.react-row button{font-size:20px;padding:4px 6px;border-radius:50%}
.reaction-badge{position:absolute;bottom:-12px;left:8px;background:var(--panel2);border:1px solid var(--border);
  border-radius:12px;font-size:13px;padding:1px 6px;box-shadow:0 1px 3px rgba(0,0,0,.3)}
.msg.has-reaction{margin-bottom:14px}
.msg .star-ico{font-size:11px;color:var(--text2);margin-right:3px}

/* lightbox */
.lightbox{position:fixed;inset:0;background:rgba(0,0,0,.92);z-index:80;display:grid;place-items:center}
.lightbox img{max-width:92vw;max-height:88vh;border-radius:6px}
.lb-close{position:absolute;top:14px;right:16px;color:#fff;font-size:22px}
.lb-dl{position:absolute;top:14px;right:66px;color:#fff;font-size:20px;text-decoration:none}

/* contact drawer */
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(380px,100vw);background:var(--panel);z-index:60;
  border-left:1px solid var(--border);display:flex;flex-direction:column;box-shadow:-8px 0 24px rgba(0,0,0,.3)}
.drawer-body{flex:1;overflow-y:auto}
.drawer-hero{display:flex;flex-direction:column;align-items:center;gap:8px;padding:26px 16px;background:var(--panel2)}
.avatar-xl{width:110px;height:110px;font-size:36px}
.drawer-name{font-size:19px;font-weight:600}
.drawer-number{color:var(--text2);font-size:14px}
.drawer-sec{padding:14px 18px;border-bottom:1px solid var(--border)}
.drawer-sec-title{font-size:12.5px;color:var(--accent);margin-bottom:10px;font-weight:600}
.label-row{display:flex;flex-wrap:wrap;gap:8px}
.label-row .chip{display:flex;align-items:center}
.media-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}
.media-grid img{width:100%;aspect-ratio:1;object-fit:cover;border-radius:6px;cursor:pointer}
.media-grid .doc-tile{aspect-ratio:1;background:var(--panel2);border-radius:6px;display:flex;flex-direction:column;
  align-items:center;justify-content:center;gap:4px;font-size:22px;text-decoration:none;color:var(--text)}
.media-grid .doc-tile small{font-size:9.5px;color:var(--text2);max-width:90%;overflow:hidden;
  text-overflow:ellipsis;white-space:nowrap}
.starred-list .star-item{background:var(--panel2);border-radius:8px;padding:8px 10px;font-size:13px;
  margin-bottom:8px;color:var(--text2)}
.starred-list .star-item b{color:var(--text);font-weight:400;display:block}

/* quick replies popup */
.qr-pop{position:absolute;bottom:64px;left:10px;right:10px;max-width:520px;background:var(--panel);
  border-radius:12px;box-shadow:0 8px 24px rgba(0,0,0,.4);z-index:30;overflow:hidden}
.qr-item{display:flex;gap:10px;padding:11px 14px;cursor:pointer;align-items:baseline}
.qr-item:hover{background:var(--hover)}
.qr-item .qr-key{color:var(--accent);font-weight:600;font-size:13.5px;flex:none}
.qr-item .qr-body{color:var(--text2);font-size:13.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.qr-add{border-top:1px solid var(--border);color:var(--accent);padding:10px 14px;font-size:13px;cursor:pointer}
.qr-add:hover{background:var(--hover)}

/* composer textarea */
.composer textarea{flex:1;background:var(--field);border:none;border-radius:8px;padding:11px 14px;
  color:var(--text);font-size:15px;outline:none;resize:none;font-family:inherit;line-height:1.4;max-height:120px}
.composer textarea::placeholder{color:var(--muted)}

/* drag-over hint */
.chat.dragover::after{content:"Drop to send";position:absolute;inset:60px 0 64px;display:grid;place-items:center;
  background:rgba(0,168,132,.12);border:2px dashed var(--accent);color:var(--accent);font-size:20px;z-index:5}
.chat{position:relative}

/* typing */
#chat-status.typing{color:var(--accent)}

/* bottom nav + back button: hidden on desktop */
.bottom-nav{display:none}
.back-btn{display:none}

/* mobile */
@media(max-width:768px){
  #app{grid-template-columns:1fr}
  .pane-left{padding-bottom:56px}
  .pane-right{position:fixed;inset:0;z-index:20;transform:translateX(100%);transition:transform .2s}
  #app.chat-open .pane-right{transform:translateX(0)}
  .messages{padding:16px 3%}
  .msg{max-width:82%}
  .back-btn{display:grid}
  .head-actions{display:none}                    /* header icons replaced by bottom nav */
  .bottom-nav{display:flex;position:fixed;bottom:0;left:0;right:0;z-index:15;background:var(--panel2);
    border-top:1px solid var(--border);padding:6px 0 max(6px,env(safe-area-inset-bottom))}
  .nav-item{flex:1;background:none;border:none;color:var(--text2);font-size:11.5px;display:flex;
    flex-direction:column;align-items:center;gap:3px;cursor:pointer;text-decoration:none;padding:4px 0}
  .nav-item.active{color:var(--accent)}
  .nav-ico{font-size:21px}
  .tpl-grid{grid-template-columns:1fr;padding:14px}
  .new-tpl-btn{padding:8px 12px;font-size:12.5px}
  .tpl-view .chat-head-title small{display:none}
}
::-webkit-scrollbar{width:7px}
::-webkit-scrollbar-thumb{background:rgba(255,255,255,.12);border-radius:4px}